Practice the call before you make it.
ProspectBuddy is the AI sales coach inside HomecareCopilot. Score any prospect call your team takes in one click, and let new salespeople run unlimited practice sessions against realistic home-care families before they ever talk to a real one.
Any prospect call, coached in one click.
Your Quo calls land on the prospect record on their own. When you want one coached, open it and ask for a score. ProspectBuddy reads the conversation and grades it across the dimensions that actually predict close rate.
One-click scoring
Pick any prospect call on the timeline and score it. No manual uploads. No review meetings.
Multi-dimensional scoring
Call effectiveness, rapport, needs identification, talk-time ratio. Each dimension scored individually so coaching is specific.
Industry-specific feedback
Understands assessments, family dynamics, and the cadence of home-care conversations. Not generic sales-coach platitudes.
Performance over time
See each rep's trajectory. Compare across the team. Coach to specifics, not vibes.
Analysis Breakdown
Coaching Tip
“Great rapport on this call. Try opening assessment questions earlier — you waited 4 minutes before asking about Mom's daily routine, and that's where the qualifying signal usually shows up.”
Build any family, any scenario
You describe the person and ProspectBuddy plays them. A few your team might build:
Concerned Daughter
Mom's dementia is progressing and the falls are getting worse
Skeptical Spouse
Worried about strangers at home with his wife
Long-distance Adult Son
Dad's post-stroke care, coordinated from another state
Budget-Conscious Family
Comparing in-home care against assisted living costs
Run unlimited practice calls against any family you can describe.
Voice-to-voice practice with AI prospects that respond like real families. You build the person you are about to call: the daughter whose mom keeps falling, the son coordinating post-stroke care from another state, the husband who isn't sure about letting strangers in the house.
Voice-to-voice practice
Actual spoken conversations with AI prospects. Not chat bubbles. The reps who train this way are the ones who close.
Adaptive responses
AI prospects react to your tone, your questions, your answers — not a scripted tree.
Difficulty levels
You set the difficulty by how you build the person: attitude, urgency, budget. Start with the family that's ready to sign and work up to the spouse who's convinced this is a bad idea.
Performance analytics
Track which scenarios and which skills each rep needs more reps on.
Not bolted on. Built in.
ProspectBuddy lives inside the same CRM your sales team already uses. Scores attach to the prospect record. Practice sessions live in the same workspace as the real ones. Coaching is one click from the call, not a separate tool you have to remember to open.