AI-POWERED FEATURES

Everything You Need to Transform Your Home Care Sales

Comprehensive tools designed specifically for non-medical home care franchises. From AI coaching to pipeline management, we've got you covered.

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ProspectBuddy: AI Sales Call Coaching

Transform every sales call into a learning opportunity with AI that understands home care conversations.

Real Call Analysis

Automatically analyzes every OpenPhone call, identifying sales vs. non-sales conversations and providing detailed performance feedback.

Multi-Dimensional Scoring

Evaluates speech patterns, filler words, pace, sentiment, rapport building, and objection handling effectiveness.

Industry-Specific Coaching

Understands home care terminology, assessment discussions, and family dynamics to provide relevant, actionable feedback.

Performance Tracking

Track improvement over time with detailed metrics and compare performance across your team.

Overall Score85/100

Analysis Breakdown

Speech Clarity92%
Rapport Building88%
Question Strategy79%
Objection Handling82%

Coaching Tip

"Great job building rapport! Try asking more open-ended questions about the family's specific care needs to better understand their situation."

Practice Scenarios

Concerned Daughter

Looking for mom with dementia

Skeptical Spouse

Worried about strangers at home

Adult Son

Post-hospital recovery care

Budget-Conscious Family

Comparing costs vs. assisted living

AI Role-Play Training

Practice makes perfect. Train with AI prospects that mirror real home care scenarios and get instant feedback on your performance.

Voice-to-Voice Practice

Have actual conversations with AI prospects, just like real calls.

Adaptive Responses

AI prospects respond naturally based on your approach and answers.

Difficulty Levels

Start with friendly prospects and work up to challenging scenarios.

Performance Analytics

Track your improvement across different scenario types and skills.

Smart Prospect Pipeline

Industry-specific workflows that guide prospects from first contact to long-term client, with automation and best practices built in.

Industry Workflows

Pre-built stages from New Lead through Assessment Scheduled to Start Onboarding, designed specifically for home care sales cycles.

Nurture Campaigns

Automated email and text sequences for different scenarios: needs time, chose competitor, not ready yet.

Task Management

Automatic task generation, team assignments, and due date tracking to ensure nothing falls through the cracks.

Pipeline Stages Optimized for Home Care

New Lead
Called/No Answer
Answered Needs Time
Assessment Scheduled
Start Onboarding

Client Onboarding & First 30 Days

Ensure client success from day one with structured onboarding and milestone tracking.

Onboarding Process

  • Service agreement collection
  • Power of attorney documentation
  • Payment information setup
  • WellSky profile creation
  • Care scheduling and caregiver matching

30-Day Success Program

  • Day 1:Welcome packet and introductions
  • Week 1:Foundation review and satisfaction check
  • Week 2:Optimization and fine-tuning
  • Week 3:Stabilization and confidence building
  • Week 4:Pre-graduation review and transition

Unified Communication Hub

All prospect and client interactions in one place. No more switching between tools or losing track of conversations.

Gmail Integration

Two-way email sync with automatic conversation threading

OpenPhone Sync

Call logs, texts, and voicemails automatically imported

Team Collaboration

Internal notes, @mentions, and seamless handoffs

Activity History

Complete timeline of all interactions and activities

Integration Ecosystem

HomecareCopilot works seamlessly with the tools you already use.

Current Integrations

  • OpenPhone - Call tracking and analysis
  • Gmail - Email synchronization
  • A Place for Mom - Paid leads integration

Coming Soon

  • WellSky - Client management integration
  • AI Voice - Lead creation from calls
  • Caregiver Portal - Recruiting & onboarding
  • Life Story Creator - Client interview system
  • Outlook & iCloud - Email providers
  • Custom Email Templates - Automated outreach

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